Shipping and return policies for FileUnderMusic
- Shipping Info
Shipping will be by Canada Post. Regular or small parcel mail within Canada/US and International Air for worldwide. Shipping times vary from 1-4 weeks depending on your location. If after 4 weeks you still haven't received your order email firstname.lastname@example.org because something has probably gone wrong.
- Return Policy
You may exchange CDs or LPs as long as they are unopened.
Any defective or damaged item can only be exchanged for the same item.
We cover shipping cost only if the wrong item was shipped to you or if an item is damaged or defective.
In any other case, you will be asked to cover the return shipping cost and the shipping cost of the new item.